VoiceTality

AWS Marketplace Solution

Terms of Service

Please read these terms carefully. They outline your rights and responsibilities when using our voice agent platform.

Effective date: June 2025

Acceptance of Terms

Agreement to Terms

By accessing or using VoiceTality's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any part of these terms, you may not use our services.

Capacity to Accept

You must be at least 18 years old or have reached the age of majority in your jurisdiction to use our services. By using our platform, you represent that you meet this requirement.

Updates to Terms

We reserve the right to modify these terms at any time. Continued use of our services after changes constitutes acceptance of the new terms.

Description of Service

Voice Agent Platform

VoiceTality provides AI-powered voice agent technology that enables businesses to create, deploy, and manage intelligent voice assistants for customer interactions.

Service Features

Our platform includes voice recognition, natural language processing, multilingual support, API integrations, and customizable agent personalities for various business applications.

Service Availability

We strive to maintain high service availability but do not guarantee uninterrupted access. Scheduled maintenance and unexpected downtime may occur.

User Accounts & Registration

Account Creation

To use our services, you must create an account by providing accurate, complete, and current information. You are responsible for maintaining the confidentiality of your account credentials.

Account Responsibility

You are fully responsible for all activities that occur under your account. You must immediately notify us of any unauthorized use of your account.

Account Termination

We reserve the right to suspend or terminate your account if you violate these terms or engage in activities that may harm our platform or other users.

Acceptable Use Policy

Permitted Uses

You may use our services for legitimate business purposes to create voice agents that provide customer support, information services, and other lawful business functions.

Prohibited Activities

You may not use our services to create content that is illegal, harmful, threatening, abusive, defamatory, or violates intellectual property rights. Spamming, phishing, or malicious activities are strictly prohibited.

Content Standards

All voice agent content must comply with applicable laws and regulations. You are responsible for ensuring your use case complies with industry-specific regulations.

Intellectual Property Rights

Our IP Rights

VoiceTality retains all rights, title, and interest in our platform, technology, software, and documentation. These are protected by copyright, trademark, and other intellectual property laws.

Your Content Rights

You retain ownership of your original content, voice recordings, and data. By using our services, you grant us a license to process and store this content to provide our services.

Respect for Third-Party IP

You must ensure that your use of our platform does not infringe on the intellectual property rights of others. We will respond to valid DMCA takedown notices.

Limitation of Liability

Service Availability

Our services are provided 'as is' without warranties of any kind. We do not guarantee that our services will be error-free, secure, or continuously available.

Limitation of Damages

To the maximum extent permitted by law, VoiceTality shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.

Maximum Liability

Our total liability to you for any claims arising from these terms or your use of our services shall not exceed the amount you paid us in the 12 months preceding the claim.

Service Termination

Your Right to Terminate

You may terminate your account at any time by contacting our support team or through your account settings. Upon termination, your access to the services will cease immediately.

Our Right to Terminate

We may terminate or suspend your account immediately if you breach these terms, engage in fraudulent activity, or if required by law.

Effect of Termination

Upon termination, your right to use the services will stop immediately. Data retention will be handled according to our Privacy Policy and applicable legal requirements.

Miscellaneous

Entire Agreement

These terms, along with our Privacy Policy, constitute the entire agreement between you and VoiceTality regarding your use of our services.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

Force Majeure

We are not liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, war, or government actions.

Questions About These Terms?

If you have any questions about these Terms of Service or need clarification on any provisions, please contact our legal team.

Legal Inquiries

legal@voicetality.com