VoiceTality

AWS Marketplace Solution

Support Center

We're here to help! Our support team provides comprehensive assistance for all aspects of the VoiceTality platform available on AWS Marketplace.

24/7 Email Support
AWS Marketplace Certified

Support Options

Choose the support category that best matches your needs. We provide comprehensive assistance with guaranteed response times.

Application Usage Assistance

Get help with using the voice agent platform, feature guidance, and best practices

Response Time
Within 24 hours
24/7 Email Support

Troubleshooting Help

Technical issues, bug reports, API problems, and integration support

Response Time
Within 12 hours
Priority support for critical issues

Refund Requests

Subscription refunds, billing issues, and AWS Marketplace billing support

Response Time
Within 48 hours
Business hours support

Legal Inquiries

Questions about terms, conditions, contracts, and legal matters

Response time
3-5 business days

Privacy Inquiries

Data protection, privacy policy questions, and GDPR requests

Response time
2-3 business days

Enterprise Sales

Custom solutions, enterprise pricing, and partnership opportunities

Response time
24-48 hours

Support Resources

Before contacting support, you might find answers in our comprehensive documentation.

Documentation

Comprehensive guides and API documentation to help you get the most out of VoiceTality.

Best Practices

Learn best practices for implementing voice agents and maximizing performance.